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Business
What is my business' electricity band?
Where can I see my business' payments and balance history?
Why does my business pay a standing charge?
Why do you charge an exit fee on some tariffs?
How is the exit fee calculated?
When should I submit a meter reading each month?
Can I get a smart meter and how long does that process take?
How can I track my business' energy usage and spending?
I have a smart meter, how do I know if it’s compatible with your system?
Why won't the referral link work for business
Why have you objected to my business' switch away?
I’ve received an objection from my current supplier. What should I do?
Why is my company number not valid?
How long does it take to switch electricity and gas across?
Can I sign up with the same email address that I use for my domestic energy account?
Do I have to set up a direct debit?
Do I need to contact my current supplier?
I want to cancel my contract with you. Will I get my security deposit back?
When will you return my security deposit?
Why do you take a security deposit?
Why does my security deposit carry 20% VAT when I’m VAT-exempt?