Find out more on our dedicated topping up when you have smart prepayment page.
If you have a traditional prepayment meter you will need to take your electricity key or gas card to any Paypoint or Payzone store to top them up:
You can find your nearest Paypoint here: consumer.paypoint.com
You can find your nearest Payzone here: payzone.co.uk/consumers
Please keep the receipt from the top up until the credit has been transferred to the meter.
The most you can top up is £75 per transaction.
You can make multiple transactions if you'd like to top up more.
There is a hard limit of £255 total credit on an electricity prepayment meter. If you try and top up above that limit, the top up won't be added to your meter.
There is no limit on total credit for gas prepayment meters.