EV home charger installation FAQs

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How much does an installation cost?

What does a 'standard installation' include?

Do I have to be an Octopus Energy customer?

What will I need for a remote EV charger survey?

Can I get a second charger if I already have one?

What is a looped supply?

Who is the Distribution Network Operator (DNO)?

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Preparing for a chargepoint installation

An EV home charger installation with Octopus Energy takes roughly 4 hours. It involves the full setup, various electrical tests, a standard safety certificate, and a test charge for your EV. Find out what installation includes:

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Do I need to inform the DNO about getting an EV charger?

Do I need a permit to install an EV charger?

What do I need to switch to Intelligent Octopus Go?

Are there any grants available to help with installation costs?

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Technical questions

What do you mean by 'tethered' and 'untethered' cables?

What size cable do I need for an EV charger?

What is the difference between Type 1, Type 2, and CCS chargers?

What are the charger specs and sizes?

Can I plug my electric car into a regular outlet?

How much power does a home charger use?

Do EV chargers need surge protection?

Is a home EV charger worth it?

Contact

How to get in touch

If you have a complaint

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Hey I'm Constantine, welcome to Octopus Energy!

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