EV home charger installation FAQs

How much does an installation cost?
What does a 'standard installation' include?
Do I have to be an Octopus Energy customer?
What will I need for a remote EV charger survey?
Can I get a second charger if I already have one?
What is a looped supply?
Who is the Distribution Network Operator (DNO)?

Preparing for a chargepoint installation
An EV home charger installation with Octopus Energy takes roughly 4 hours. It involves the full setup, various electrical tests, a standard safety certificate, and a test charge for your EV. Find out what installation includes:

Do I need to inform the DNO about getting an EV charger?
Do I need a permit to install an EV charger?
What do I need to switch to Intelligent Octopus Go?
Are there any grants available to help with installation costs?

Technical questions
What do you mean by 'tethered' and 'untethered' cables?
What size cable do I need for an EV charger?
What is the difference between Type 1, Type 2, and CCS chargers?
What are the charger specs and sizes?
Can I plug my electric car into a regular outlet?
How much power does a home charger use?
Do EV chargers need surge protection?
Is a home EV charger worth it?
Contact
How to get in touch
If you have a complaint


Hey I'm Constantine, welcome to Octopus Energy!
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