Joining Intelligent Octopus Go with your Renault

Step 1: Open the Octopus Energy app

Open the octopus app, click on the 'devices' tab and tap the 'Add Device' button.

On the following page, select 'Electric Vehicles' and then 'Get started'.

Step 2: Add your Renault & select your charger

Click on 'Add my car' and select the correct model from the dropdown.

Once your Renault is selected - click 'Set up charger' and select your charger make and model from the dropdown.

Step 3: Accept T&Cs & Connect Device

At this stage you will be prompted to accept the T&Cs - read over these and accept them if you are happy to do so.

Next, click 'Connect device' and then 'Go to Mobilize Smart Charge app'

Step 4: Connect your Renault in the Mobilize app

At this stage, you will be redirected to the Mobilize Smart Charge app.

On the 'dashboard', you'll see the text 'Connect your car' and, below it, the button 'Set up'. Tap this.

You'll then be prompted to select your Renault model and battery variation.

Step 5: Connect your Renault continued

Once your Renault model has been selected, you'll see a page with a photo of the EV and details of the model & variation that has been selected. Tap the orange 'Connect' button, then tap the black 'Connect' button on the following page.

Step 6: Service Activation

You'll be progressed to the 'Service activation' stage. To complete this section, you'll need to be in your vehicle & ensure that your vehicle is in an area with internet coverage.

Start your engine and wait a few seconds, then tap 'Obtain activation code'. A code will then appear on the dashboard of your vehicle, enter this code into the box that says 'Input PIN code' and click 'Done'.

Step 7: Set up charging location

At this point, you should be redirected to the 'Dashboard' section in the Mobilize app - if this doesn't happen automatically click the car icon in the bottom left of the app to get to this page.

At the top of the page it will say 'No charging location setup', click the 'Set up' button below this. You'll move to the Settings section of the app with two orange buttons, click 'Set up'.

Step 8: Set up charging location continued...

Start typing in your address and select the correct one.

On the map, place the charging icon as close as possible to the area that your EV will be plugged in. Then tap 'Create'.

Step 9: Activate your service

After clicking 'Create', you'll be taken back to the settings - tap the button at the top that says 'Activate your service'.

This will take you to a page that says 'Energy supplier' & 'Energy tariff'. Both of these will have an orange 'Incomplete' button next to them, tap the one next to 'Energy supplier'.

Step 10: Enter your Octopus Energy account number

Select Octopus Energy as your energy supplier.

A page will then pop up displaying some Octopus branding, enter your Octopus Energy account number at this point.

Tap to accept the Mobilize T&Cs, then press 'Confirm'. You'll be redirected to the settings and you'll see an 'Incomplete' button next to 'Energy tariff' - you do not need to tap this.

You've now completed all the steps needed to integrate your Renault with Intelligent Octopus Go!

Please note: it will take a few hours for the Mobilize & Octopus Energy apps to update.

Success: Welcome to Intelligent Octopus Go!

Congratulations - you're now onboarded onto Intelligent Octopus Go.

You'll see these screens in your Mobilize & Octopus Energy apps, displaying your connected device and your charging preferences.

Please note: You need to set your charge preferences from the Mobilize app.