A Little Change
Spread a little love every month by donating to A Little Change through your Octopus Energy bills.
Our customers ask us on an almost daily basis how they can support people who are struggling with their energy costs. That’s why at the beginning of the energy crisis we set up the A Little Change tool. Simply select how much you’d like to donate each month and we’ll take it off your bill. You can opt out in one click too!
It’s a simple way to make a positive impact on every bill.
Your donation will be split between National Energy Action, who work to combat fuel poverty in the UK; Citizens Advice, who offer free, impartial advice on everything from consumer rights to debt, energy and housing; and Renewable World, who improve access to clean energy in communities in Kenya and Nepal.
We donated over £360,000 in 2025, split between National Energy Action, Citizens Advice, and Renewable World. This brings the total of customer donations since A Little Change began to just over 1 million pounds!
Charities we donate to on your behalf
NEA - Action for warmer homes
Registered Charity Number: 290511
We should all be able to keep warm and healthy at home, but millions of people are struggling to afford the energy they need to do so. Each year around 10,000 people die as a result of living in a cold home. Cold homes can also cause or worsen a range of serious health conditions such as heart attacks, strokes, bronchitis, and asthma; can have a significant impact on mental health and is a known risk factor for suicide. National Energy Action (NEA) works towards eradicating fuel poverty across the UK and enables millions of people to live in a warm home.
These donations have an incredible impact on the work we deliver at NEA and the people we support. It means more people struggling in cold, unsafe and unhealthy homes are able to live without the worry of how they will afford to stay warm at home.
The funds also enable us to respond to crisis situations, so we can provide people with immediate and practical support through hardship funds.
Through the generous donations we receive we have been able to:
- Provide life-changing advice and information to thousands of vulnerable people
- Secured millions in financial benefits to clients through income maximisation and welfare support
- Educated thousands of school children on energy efficiency
- Given millions of direct financial benefit to clients secured through energy advice, crisis fund and fuel debt support.
- Trained thousands of professionals and advisers
Citizens Advice
Registered Charity Number: 279057
Since 1939, Citizens Advice has been helping to build a society that’s fairer for everyone - working on issues that affect the whole of society. The Citizens Advice network of independent charities offers free, confidential, impartial and expert advice on everything from consumer rights to debt, energy and housing.
They help millions of people every year - online, over the phone and face-to-face - and believe that nobody should have to face their problems without good quality, independent advice. They give people the knowledge and confidence they need to find a way forward - whoever they are, and whatever their problem.
In 2024/25 Citizens Advice helped 2.71 million people with one-to-one advice, and 8 in 10 people said they would recommend the service.
Citizens Advice uses Octopus customer donations to support their national response to the cost-of-living crisis. This includes:
- supporting Adviceline, their nationally-supported helpline service; often the first point-of-contact for someone facing unthinkable hardship
- contributing to caseworker support, for people who need more in-depth help
- developing and updating their online advice content for people who can help themselves
Jason's story
Jason* is in his 30s with a young family. Just before his daughter was born, he was laid off unexpectedly from the job he loved. Losing his job was financially devastating. Instead of looking forward to the birth of their baby, Jason and his wife felt overwhelmed with worry about how they would afford their rent, food and essential household bills.
At breaking point, Jason contacted Citizens Advice. We provided him with advice on employment, benefits, and energy bills. We also supported him with food bank referrals, fuel vouchers and applying for a grant to help buy a new washing machine.
Things are still tough, but the support from Citizens Advice has given the family some breathing space.
"Citizens Advice were the only ones who helped me. Without their help, we probably wouldn’t even have a house to live in. I can’t thank them enough for what they’ve done for me.”
We’re incredibly grateful for the continued support of Octopus and its customers, which has helped us provide expert advice and practical support to thousands of people since 2022.
The donations from Octopus customers have been, and will continue to be, used in the most impactful ways possible, focussing on the areas of greatest need.
Renewable World
Registered charity Number: 1119467
Renewable World transforms lives and tackling climate change through clean energy. Their goal is to support over half a million people in creating better lives and addressing climate change by 2030.
They test and install innovative and locally-sourced renewable technologies to provide the energy that communities need. But it isn’t just about testing new innovations. Renewable World works with partners to deliver transformative change by improving people’s access to clean energy and empowering them through training, knowledge sharing and making connections.
We’ve previously invested in Renewable World to bring clean cooking stoves to families in Rwanda and Somalia, and restore boreholes in parts of Rwanda to reduce carbon emissions and dramatically improve the lives of people in the area.
Your Little Change donations go toward installing renewable energy systems, such as solar-powered water systems, in Kenya and Nepal - providing safe water and improved sanitation, and in turn supporting better hygiene, reducing illness and poverty, enhancing conservation and expanding sustainable livelihoods for over 47,000 people.
Njukini's story
Renewable World has provided Kalpana and her community with access to clean energy and safe water for drinking, sanitation, and agriculture.
Thanks to the new solar-powered water supply, Kalpana can now irrigate her crops for the first time, and with the training provided, she has improved her vegetable production and learned how to manage pests without harmful chemical pesticides.
She is now farming more sustainably and earning more income through selling tomatoes at the local market.
Kalpana’s story is just one of many from across our projects this year - stories of individuals and communities empowered, whose lives and livelihoods have been transformed through clean energy. These stories serve as a powerful reminder of the lasting impact and legacy of your support.
Your support has never been more vital. With global tensions and challenges increasing, the environment in which all charities operate is becoming ever more demanding. Your continued support provides the stability we need to help the world’s most vulnerable communities - together, we’re building resilience and hope in uncertain times.
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