Officially, the UK's most awarded energy supplier


Octopus Energy is proud to have won over 80 awards in our short little five year lifetime, across a number of awards for our fast growth, innovation, green-ness and amazing customer service and value. Building our own technology from the ground up has fundamentally changed how we operate as an energy provider. It’s energy but simpler, greener and more transparent.

We look to engage and reward our customers at every opportunity, which has enabled us to achieve phenomenal growth and recognition from some of the most prestigious awards in the UK (and beyond). And has officially earned our position as the UK's most awarded energy supplier.

Outrageously good customer service

Our outrageously good customer service has earned us Which's Recommended Provider of the Year for four years in a row, as well as USwitch's Supplier of the Year for 2 years running.

We're also proud to receive a 4.8 star customer rating on Trust Pilot.

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Brilliant place to work

We empower our people to deliver their best results and offer a great work life balance, which has earned us one of the top company scores on Glassdoor.

We were also recently awarded Best Place to Work at the UK Business Awards.

Industry leading technology

Our proprietary tech platform Kraken has been recognised as one of the leading entech platforms, delivering cheaper, greener energy to over 17m customers worldwide, and recently received the prestigious Tech for Good award at the Global Goods awards.

Setting a greener energy standard

The Renewable Energy Association have given us their award for ‘the company that's done the most to advance UK renewables’ for the last two years running, to recognise all the investments we've made into greener generation and energy systems.

Unparalleled growth

We were also listed as number 23 in the Financial Times 1000 Fastest Growing European Companies list and won the equivalent award at theInternational Business awards, after growing our customer base from 0 to over 3m in a 5 year period (as well as expanding globally through partnerships)

But don't just take our word for it

August Recognition Ltd. is an established and well-reputed independent awards agency providing awards services to UK and international businesses across multiple industry sectors.

In December 2020 they conducted a research project to establish which energy companies in the UK had won the most UK awards for customer service in the calendar year ending 31st December 2020.

Their research showed Octopus Energy won three times as many customer service awards as the next best energy supplier (So Energy).

Customer service awards Octopus Energy Npower EDF Eon So Energy Utility Warehouse
Expert judged awards 3 2 - - - -
Accreditations & standards - - 1 1 - -
Independent rankings 1 - - - - 1
Public vote / ratings 4 - - - 3 1
Total 8 2 1 1 3 2

Published on 27th September 2021 by:

image of Aimee Clark

Aimee Clark

Green heating expert

Hey I'm Constantine, welcome to Octopus Energy!