A message from our founder
I’m Greg, founder of Octopus Energy.
We started this business because we wanted to make energy better. People in the UK had suffered too long at the hands of established suppliers – they were paying too much, and being given the run-around too often.
The energy market was broken, and it was time to fix it.
I asked myself what an energy supplier in the 21st century should look like. Then, with the backing of Octopus Investments and a team of great people who shared the same vision, we began building it.
Let me tell you a bit about what makes us different.
Everything we do at Octopus is designed to make our customers’ lives better, while also being as kind as possible to the planet.
We give fair, transparent pricing that reflects the wholesale cost of energy. We pass on savings to you and only ever increase prices when we really have to.
We give you control of your supply, which means you’re free to leave us at any time and with no exit fees or tie-ins. You choose the tariff that’s right for you, but if you want to leave or change it, you can.
We give you a sincere commitment to green energy – aiming for at least 50% renewable supply on our fixed and variable tariffs, and 100% on our green tariff. Our solar farm near Tiverton in Devon, for example, generates enough power for 12,000 customers’ homes.
We give fantastic customer service that’s fast and flexible – message us on Facebook, send us an email, or simply give us a call. No call centres, just people who love their jobs and are eager to help.
We’re using the latest and best technology, built from the ground up, to give our customers a great experience from the moment they join. Don’t believe me? Try us. I can’t guarantee we’ll be perfect for you, but I promise we’ll work darn hard to be as good as we can.
Thank you very much for reading.
We look forward to welcoming you aboard.
Greg Jackson, Founder
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