Switching to us

Including any questions you have about your old supplier.


When will my first Direct Debit go out?

Octopus Energy will take your first Direct Debit on your supply start date, and monthly on your requested day thereafter. Since your annual usage is estimated at the beginning, having some opening credit can smooth any wobbles in your consumption.

What can we help you with?

Hey! Just so you know, your device is fully charged and you're still charging it. Removing the charger will avoid degrading your battery 😊

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