Prepayment

Including any questions you have about your old supplier.


Can you exchange my prepayment meter for a credit meter?

Yes, but we must ensure there is no debt on the meter before doing so.

It may take a few weeks to get an appointment slot booked in for you, but you can register your interest for a smart meter here.

What can we help you with?

Hey I'm Constantine, welcome to Octopus Energy!

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