Bills and payments

Including any questions you have about your old supplier.


What payment methods do you offer?

We prefer payment by monthly Direct Debit, because it's less hassle for customers and it's easy to manage in your online account.

Octopus Energy customers can also choose to pay by bank transfer, cheque, credit/debit card, or cash via PayPoint. Customers can also switch to us with a prepay meter or request to move onto a prepay solution - read more about Octopus and prepayment meters here.

If you'd like to pay with one of these payment methods, just get in touch and we'll help.

What can we help you with?

Hey I'm Constantine, welcome to Octopus Energy!

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