All FAQs

Including any questions you have about your old supplier.


What is a smart meter, and can I have one?

What are they?

Smart meters are the next generation of metering technology. Not only will they save you the hassle of giving readings manually, but they have the potential to save you tons of money, and make your energy bills more accurate (no more estimates!) They'll also make you more aware of your energy usage and unlock a wealth of game‑changing tariffs.

Can I have one?

We’re super busy installing smart meters at the moment, so we’ve paused taking further bookings in the short term - back soon!

If you leave us your email address, we’ll drop you a message when we’re back taking bookings.

We've got tons more information about smart meters on our blog.

What can we help you with?

Hey! Just so you know, your device is fully charged and you're still charging it. Removing the charger will avoid degrading your battery 😊

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