All FAQs

Including any questions you have about your old supplier.


When will my first Direct Debit go out?

Octopus Energy will take your first Direct Debit on the date we start supplying your energy, and every month on the day you've asked us to. Since your annual usage is estimated at the beginning, having some opening credit can smooth any wobbles in your consumption.

What can we help you with?

Hey I'm Constantine, welcome to Octopus Energy!

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