Part of the leadership group creating a scalable way to help drivers & business switch to cleaner, greener driving

Contract type: Full time

Location: London

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You will be responsible for ensuring our B2B clients are happy and set up correctly. You will be part of the leadership group creating a scalable way to help drivers & business switch to cleaner, greener driving.

What you'll do

  • What: With clients...
  • Manage implementation of salary sacrifice schemes
  • Coordinate with funding partners on underwriting and set up processes
  • Plan & deliver internal marketing activities (with marketing team)
  • Ensure everything is working smoothly post-launch e.g. quoting, ordering, in-life, reporting, ongoing comms 
  • Coordinate response to any escalations 
  • Run regular reviews with client
  • What: Building a scalable business that delights customers...
  • Build & nurture account management team - hiring, training, ongoing coaching
  • Iterate the processes to ensure simple & scalable 
  • Work with product and tech to deliver a scalable digital journey
  • Work with exec team to create a smooth experience across the journey, and build a culture that supports clients and our team

What you'll need

  • To be a relationship builder - and a trusted partner for B2B clients 
  • To be super organised and efficient; a completer finisher  
  • To have a ruthless focus on the customer 
  • To be a problem solver, that remains calm under pressure 
  • To thrive working in start-ups / scale-ups 
  • Ideally to have experience hiring and developing teams 
  • To enjoy creating simple processes, working with product & tech to deliver digital services
  • Knowledge of employee benefits and/or car leasing a big benefit

What you'll get

  • Our company culture - we won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people  
  • Flexible working environment - genuine work life balance here, we are in the top 5 companies in the UK, we treat you as a human, and do our best to make work and life merge smoothly together
  • Relaxation - we don’t count your holidays here, we work hard, and so we know you need to play hard as well (within reason of course)
  • Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
  • Office culture - have a certain tech requirement? We’ll do our best to get it. Our offices are also stocked with fruit, breakfast, great coffee and soft drinks. Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner
  • Social Events - we sponsor YeoValley’s summer festival, valleyfest, every year for our big offsite Summer party (we take our kids too) and we also aim to have 3 parties a year
  • Parents - get access to tax free childcare and maternity and paternity pay.  We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained
  • Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
  • Smart Pension Scheme - employer 5% employee 3% and you can contribute more
  • Cycle to Work Scheme - to help lower your carbon footprint whilst good for your health
  • Access to Electric Vehicles - get an electric vehicle through our salary sacrifice scheme

This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to get electric cars, electric fleet and other electric vehicles. If this sounds exciting and you have a genuine passion for what we're doing then we'd love to hear from you!

Apply

Contract type: Full time

Location: London

Apply

Hey I'm Constantine, welcome to Octopus Energy!

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