We’re looking for an Energy Specialist with a focus on firmware to be part of the SMETS team

Contract type: Full time

Location: London

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We’re looking for an Energy Specialist with a focus on firmware to be part of the SMETS team. This entails developing an excellent understanding of the firmware that we have in the portfolio, new firmware and of the DCC communications hub firmware upgrade plan.


You will assess the firmware portfolio and plan upgrade paths and batches with a robust process for investigating and resolving exceptions.
This is an excellent opportunity for an individual who wants to develop their skills within the intimate workings of SMETS2 and to provide solutions to our customers across the portfolio.

What you'll do

  • Talk to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies all form part of the day to day role
  • Working in Operations, you’ll be at the heart of everything we do - working with customers
  • Assess all firmware release notes that are currently in use within the portfolio to assess issues and resolution paths
  • Have an excellent understanding of device firmware in use and due to be released including communications hub
  • Design, improve and manage the firmware upgrade project E2E
  • Interpret and report on the latest firmware releases, application, testing, compliance
  • Deployment of firmware; manage outcomes and exceptionsRun analysis on the portfolio interpreting risk clusters where CHTS, SMETS & GBCS interoperability challenges may drive drop in smart metering services
  • Maintain open communications with all SMETS device manufacturers to feedback on defects found and to obtain the latest firmware updates and information

What you'll need

  • Attention to detail Knowledge of SMETS systems and how they operate
  • Understanding and experience using adapter and DCC systems
  • Proven ability to progress an issue through to resolution
  • Flexibility to adapt to the priorities of the business and the team
  • Strong Excel skills and preferably SQL knowledge

If you this sounds like you and you have a genuine passion for what we are doing then we'd love to hear from you!

Apply

Contract type: Full time

Location: London

Apply

Hey I'm Constantine, welcome to Octopus Energy!

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