Joining Intelligent Octopus Go with your EV (Audi, Cupra, Nissan, Porsche, Seat, Skoda, VW)

Here’s what you need to do to connect your EV to the Octopus Energy app.

First, you need to be an Octopus Energy customer. If you’re not one yet, you can sign up here.

You also need to be on our Intelligent Octopus Go tariff - you can switch tariff in two clicks here.

This guide applies to the following EVs:

  • Audi
  • Cupra
  • Nissan (Ariya only)
  • Porsche
  • Seat
  • Skoda
  • VW ('ID' range)

Follow this guide if you have a Tesla and this guide if you have a Ford.

Before starting make sure that:

  • you have a smart meter that is sending us half hourly readings
  • you don’t have any other kind of charging schedule set up - whether that’s on the car, the charger, or a third-party app. Otherwise, you need to disable them first.

Once you switch to Intelligent Octopus Go, you'll have 7 days to connect your EV to the Octopus Energy app.

A screenshot of the 'add a device' option in the Octopus Energy app

Step 1: Open the Octopus Energy app.

Go to the 'Devices' tab and press 'Add device'.

A screenshot showing the Octopus app and the integration selection screen

Step 2: Select the device you’d like to integrate with.

For your EV, select 'Electric vehicle'.

You'll be asked if you are at home with your EV plugged in, make sure this is the case before continuing. Your car needs to be plugged in, but not charging.

A screenshot of the Octopus app showing the EV make & model options

Step 3: Select your EV make and model.

Select your EV make & model from the dropdown.

A screenshot of the charger make & model selection screen.

Step 4: Select your charger make and model.

Select your charger make & model from the dropdown.

A screenshot of the Octopus app showing to EV connection steps

Step 5: Connect your EV

Important: this redirect screen will look slightly different for you, depending on your car brand. This is an example of VW.

We now need to connect to your EV to make sure we can control it and schedule your charging. Click on 'Connect device', you'll then be prompted to sign into your EV account.

A screenshot of the Octopus app showing to EV connection steps

Step 5 continued: Connect your EV

Continue to follow the prompts. Once signed in and a vehicle has been found, click 'Connect'.

A screenshot of the Octopus app showing the test connection stage

Step 6: Test

We now need to perform a test charge to test whether we can control your EV charging.

We'll search for your car and once we have the information that we need you'll have the option to trigger a test charge. Tap 'Start my test charge'.

Please note: this can take around 7 minutes to complete

A screenshot of the IO Go onboarding completion page

Step 7: You EV is connected!

Once you have completed your test connection and it has been successful, you'll see a completion screen that says 'You're all setup'. When you click on 'Go to Device Dashboard' at the bottom of the page you'll be taken to a the 'Devices' tab in your app. From here you can set your charge preferences.

FAQs

Please find our Intelligent Octopus Go FAQs here.

Hey I'm Constantine, welcome to Octopus Energy!

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